Zoom Baby continues to ship orders on a relatively normal basis and we continue with our aim of same day dispatch whenever possible. There are currently no government restrictions on mail and parcels.
Thursday 16 April 2020
We are sending out orders as normal – mostly same day. As you can imagine, we are incredibly reliant on the very busy Royal Mail. Due to incredible demand, orders are taking up to 5 days longer to be delivered. Please bear this in mind before reaching out to our customer service team.
Monday 13 April 2020
- We continue to operate, observing government social distancing measures and continuing to get your orders to you.
A massive Zoom Baby “Thank You” to Danielle S for going our of her way to post a 5⭐Product Review for First Response Early Results Pregnancy Tests – “Quick discreet delivery. Would use again.” she said in her post.
Friday 10 April 2020
- We continue to operate, observing government social distancing measures and continuing to get your orders to you.
A big Zoom Baby “Thank You” to Kate for taking the time to post a 5⭐Product Review for NHS Pregnancy Tests – “easy to use and fast results” she said in her review. We have today taken delivery of more stock of Pregnacare Before Conception tablets.
Wednesday 8 April 2020
We are seeing some delays in deliveries to customers. We are still sending out most items same day, and many are arriving next day. However, certain postcodes seem to be worse than others. From the Royal Mail website: Despite our best endeavours, it is likely that some areas of the country will experience a reduction in service levels due to Coronavirus-related absences at local mail centres or delivery offices.
Friday 27th March 2020
Our team are here to help and offer advice and our there is no delay in shipping orders.
Gov.uk – Information for businesses: “Online retail is still open and encouraged and postal and delivery service will run as normal”.
Please bear in mind and understand that there may be delays at some point as Royal Mail and carriers may be operating with less staff but with higher volumes of mail.
